solution

F1 Support IT HelpDesk

overview

F1 Support - IT Helpdesk for Business & Professionals!

Dedicated IT Helpdesk Solution That Gives You The Best Technology Experience Ever!

As IT and workplace grows increasingly complex, today’s workforce demands a much higher level of technology support to enjoy a smooth workflow. Without the right support, system outages and breakdown can lead to downtime, work stoppage and productivity loss; poor service delivery, bad customer experience, employee dissatisfaction and loss in business. These outcomes have very costly effects and impediment to the growth and success of any business.

Every business that wants to be successful must be ready to embrace an IT support system that gives easy access to report, tracking and resolving technical issues as a mission critical business performance requirement.

IT helpdesk service provide professionals and teams with instant online assistance and response on-demand to tackle technology problems remotely. It offers simple and easy to use portal that enables you and your team to access remote assistance, report IT problems and create trouble tickets rapidly whenever they need to diagnose and resolve issues at the speed of business.

Never again will you have to stop work due to technical problems; such as installing and using computer systems, troubleshooting network connections, installing entertainment systems and resetting passwords because you now have real-time online access to IT helpdesk ticketing system to easily report a fault and quickly resolve issues, check the status of your support requests – right from your desktops or screens!

  • Report technical fault just in time before it result in total downtime
  • Submit IT support ticket to request technical assistance
  • Manage, open and closed tickets you have submitted
  • Request specific products and/or services
  • Search for answers and learn how to use technology better via the Knowledge-base self service.

IT Helpdesk offers great value for money and help you save on IT budget, improve your bottom-line, drive productivity and employee satisfaction as well as:

  • Peace of mind
  • Instant & responsive IT support
  • Faster time to resolution
  • Enhance end user IT experience
  • Minimize business downtime
  • Predictable IT support cost
  • Improve service delivery
  • Services of best professionals
  • Proven returns on investment

Our IT helpdesk provides fast, responsive and remote technical assistance for business executives and small business in real-time, on-demand and on-the-go across all brands and platforms to boost productivity and business goals. To discover how IT helpdesk can benefit your business today, please contact us on 234-1-453 2525, 0802 660 0125 or complete the form on the right to get started for free.

For urgent IT emergency requiring our expert attention, dial +234 1 291 4543, 0802 660 0125.

Sectors

The industry sectors we served include

  • bank-notes-2448_bd66c927-7837-4dbf-bc25-d49656dfe619

    Retail banking

    Enable superior digital experiences, by modernizing legacy systems and leveraging APIs, DevOps, and FinTech partnership ecosystem.

  • bank-cards-2445_a1e87fce-3f73-4202-9204-4ad23d9ce522

    Cards and payments

    Enable simple, frictionless, and compliant payments experience, by leveraging open API, digital payments, blockchain, and analytics.

  • coins-2452_3800c0d7-bb74-4470-909a-e107b62b50e6

    Corporate Banking

    Transform your business to align to the future of the trade finance industry, by leveraging blockchain, cloud, automation, and analytics.

  • pos-terminal-2470_861790a4-85dc-4da4-b645-64e5b80247d5

    Investment banking

    Drive operational efficiencies and improve experience, by bringing a domain-centric middle and back-office transformation approach.

  • deposit-box-2465_8d0edd4a-0865-4431-b57f-e857a350022b

    Custody and fund services

    Adopt a platform-led approach, to drive automation and reduce costs, by consuming services in an as-a-service model.

  • invoice-2474_16cf5270-ffa8-4c6e-b664-5b73fe167d57

    Risk and compliance

    Gain competitive advantage from risk & compliance efforts, with risk reporting, AML transformation, and product partners.

Benefits to bank on

Our clients are able to increase end-user productivity without sacrificing usability.

  • Business Agility

    Business growth and seasonal flexibility are easily scaled as our banking IT services adapt to the client’s needs allowing them to easily add and remove users without a headache.

  • Security and compliance

    Our clients are able to control business sensitive data and adhere to compliance mandates securely and efficiently while enabling staff to access the data when and how they need it.

  • Office mobility

    We help clients create secure applications and remote user experiences in a reliable and secure network for a mobile workforce that can extend to multiple bank branches and offsite contractors.

  • Application development

    By partnering with us. From the beginning, our managed IT support works within a set budget so our clients get exactly what their business needs without end of month surprises.

Stop wasting time and money on technology. Let’s get started

Delivery

Transform your technology by focusing on 3 key areas

  • refresh-database-1856_a6704a77-603a-45b0-925d-41498e0fb1aa

    Data transformation

    Accelerate “Data-to-Insight-to-Action” cycle, by consuming offerings like Data-as-a-Service and Reporting-as-a-Service.

  • radar-signal-727_b1dcc914-3ee5-449c-941e-d4684ee50ba3

    Digital enablement

    Drive key business outcomes, using the full service digital stack – Mosaic, Digital Jedis, and human-centered design experience.

  • handshake-2819_4c48473b-74a8-4575-890d-e1824695a74c

    Innovation partnership

    Adopt a collaborative approach to innovation, by leveraging innovation labs, future financial ecosystems, alliances & partners.

Expertise

Our banking expertise

NanoSoft is a joint venture between Linethemes and Themeforest. Our experts have deep knowledge about the complexities of the banking industry, and know how to deploy digital technology to transform banks’ operations.

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Financial services firms worldwide

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The top largest banks worldwide.
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Customers stories